Digitizing end-to-end HR processes with SAP SuccessFactors
Customer is a leading Indian multinational IT Service Management company headquartered in Hyderabad
Industry
IT & Services
Modules
Employee Central , Onboarding, Compensation, PMGM
Location(s)
India, USA, UK, Singapore, Australia, South Africa, Canada, Dubai
Project duration
5 Months (Phase 1)
Employees
2700
Key Results:
Improvement in data security
0
%
Growth transparency in HR process
0
%
Improved employee satisfaction
0
%
The Challenge
- Lack of a single system for different processes (Employee Central Onboarding, Performance & Goal Management) asked for multiple reconciliation and manual data feed
- Lack of visibility of accurate headcount and organization structure in different entities
- Nonstandard process across the Globe
- Daily manual activities in multiple systems with different process
- Not able to trace of employee changes to job, compensation or position in single system
- Current legacy system was not scalable
The Solution
- Blueprint implemented a Paperless Hire to Retire Employee lifecycle process management systems
- Designed Architectural and conceptional design in-line with market proven practices with third party system OpenAir & ORACLE NetSuite
- Designed Merit based Compensation with simplified workflows, documentation that meet compliance and data security standards
- Migrated multi legacy entity system data in to one single reliable source of truth data for management take HR decision on workforce by the Report
Results
- Improvements in overall compliance/data security
- Accurate and timely availability of reports as per required permissions
- Reduction in time and effort in data reconciliation
- Increased accountability & transparency in HR processes
- Improvement in HR Service Delivery through ticketing tool
- Seamless integration between SuccessFactors and other applications like NetSuite, AD and OpenAir
