Digitizing end-to-end HR processes with SAP SuccessFactors
Customer is a leader and “one-stop shop” provider of a full range of centralized utilities
Industry
Utilities
Modules
Employee Central, Performance, Succession & Dev, LMS, Compensation
Location(s)
Saudi Arabia
Project duration
10 months
Employees
1200
Key Results:
Increased in transparency across management
0
%
Increased overall employee experience
0
%
The Challenge
- Saudi Arabia’s first private integrated power and water utility company wanted to replace disparate on-premise systems and paper-based processes with a single, cloud-based HR system.
- Needed to eliminate fragmented, non-standard processes.
- Lack of simplified and digitized systems to provide company-wide overview of employee data.
The Solution
- Blueprint successfully replaced the existing HCM solution with SAP SuccessFactors, a complete offshore delivery
- Industry best practices employed for seamless and easy access of employee data.
- Migrated 17 Years of Employee data to SuccessFactors
- Coordinated with SAP HEC team, as the SAP on premise was on HEC
- Built 15+ custom processes as per the Marafiq team requirements.
- Customized user manuals were built for easy understanding and access to system.
- Provided Change management to facilitate the migration from on-premise to cloud
Results
- Established a single source of truth for employee data thereby enhancing visibility at all levels.
- Smarter, data-driven decision-making aided by unprecedented visibility into the workforce
- Introduced self-service applications, making the solution easy to access, resulting in high employee satisfaction
- Increased transparency, enabling managers to measure performance and identify areas for efficiency improvement.
- Real time data and calculations for compensation, benefits and rewards
