Modernizing HR Operations with SAP SuccessFactors
Customer is a leading Indian multinational pharmaceutical company headquartered in Mumbai
Industry
Pharmaceutical
Modules
Employee Central, EC- Service Centre, Recruitment, Compensation, Onboarding, PMGM, LMS, Succession & Dev
Location(s)
42 Countries
Project duration
10 months
Employees
35,000
Key Results:
Improvement in data security
0
%
Growth transparency in HR process
0
%
Improved employee satisfaction
0
%
The Challenge
- Lack of a single system for different processes (Recruitment, Onboarding, and Performance) asked for multiple reconciliation and manual data feed
- Lack of visibility of accurate headcount and organization chart & global Exit process
- Position data didn’t flow to MPR directly and had to be manually entered
- Geography/function-based access rights could not be given in the current system.
- Very limited mobile functionality available
The Solution
- Blueprint implemented a learning and management systems in a span of 12 weeks
- Detailed requirements were gathered from relevant stakeholders and an on-demand learning module was deployed.
- Digitized HR workflows and documentation that meet compliance and data security standards
- Established a single, self-service destination for employees to access learning resources
Results
- Improvements in overall compliance/data security
- Accurate and timely availability of reports as per required permissions
- Reduction in time and effort in data reconciliation
- Increased accountability & transparency in HR processes
- Improvement in HR Service Delivery through ticketing tool
