Thriving HR transformation with SAP SuccessFactors
Customer is a leading digital business enablement company headquartered in Bangalore, India
Industry
Prof Services
Modules
Employee Central, Compensation Onboarding, Recruitment, PMGM, SAP Concur
Location(s)
India, USA, Uruguay, Mexico, Canada, Poland, Singapore
Project duration
6 months
Employees
3000
Key Results:
Mobile self-services
0
X7
Improvement in information content
0
%
Digital Onboarding experience
0
%
The Challenge
- Current system was not meeting their expectation of growth and flexibility
- Lack of a single system, there were multiple disparate systems in usage
- Major scalability Issues i.e., the backend can't scale at the same speed the users pour into application
- Lack of visibility and transparency led to lack of employee experience
- Lack of an automated, less-complex onboarding process
The Solution
- Workshops were conducted for all the time zone regarding solution
- Status dashboards were published on daily and weekly basis to get approvals in place
- Adhoc steering committee meeting were called to take important & crucial decisions
- Recorded and uploaded workshops in the share point for new joiners to understand about the project
Results
- Increased transparency, enabling managers to measure performance and identify areas for efficiency improvements
- Harmonized HR processes across locations
- Improvement in employee productivity and efficiency
- Centralized access to employee records and information, thanks to self-services and integrated workflows
